THE HUNT FOR A BANK ACCOUNT
Following the editorial meeting held on the 27th January 2015, I took on the challenge of hunting down a suitable bank or building society account to handle the finances generated by the book.
I soon found out that this was not going to be as easy a task as I had expected. You always hear of how these organisations care for the communities they are in, so this would be a good test for them.
I first went into the Halifax, only to discover that they no longer have any accounts which would be suitable for charities, clubs, or local associations. So much for their advertising. That’s 0 out of 10 to the Halifax.
I next visited the TSB, who I am pleased to say, would welcome our account, and have a specialised account for charities, clubs, and localised associations. Although they didn’t have any printed booklets about this account in branch, they went out of their way to print one off. Well done Guy Toukam, Personal Banking Manager, and TSB as a whole. That’s 9 out of 10 to the TSB.
Next was HSBC. There I was told that they do not have a specialised account for our use, but I could speak to their Business Manager to see how they could help. I agreed, to find the only Business Manager available was at Stratford. They took my telephone number, assuring me that he would call me. I never received the call-back. That’s 2 out of 10 to HSBC.
Next was National Westminster. I was clearly informed that they no longer deal with local charity organisations, clubs or local charitable organisations, but I could speak to their support services on the telephone. That’s 1 out of 10 to Nat West.
Then there was Santander. They simply made it blatantly clear that they were not interested in taking on any accounts for charities, clubs, or local charitable associations, and therefore showed no interest in our account. That’s 0 out of 10 to Santander.
Then there was Barclays. After keeping me waiting for a full hour, during which they discovered that they had no info on this kind of account in branch, they promised to e-mail it to me. they kept their word. That’s 6 out of 10 to Barclays.
Then there was Lloyds. Once again, this bank had no information on this sort of account in branch, so I left them my name, address, e-mail address, and telephone number. At 5.30pm I received a phone call from them, saying that they couldn’t e-mail or post the necessary information to me in time for our meeting next week. That’s 1 out of 10 for Lloyds.
This now leaves the big question unanswered. Why is it that all of these big organisations turn their backs on local charitable groups. The general public give up a lot of time and effort to form and run these organisations, without which the nation would skid to a standstill.
To me this is a slap in the face to anyone who gives up their time and effort to help their local community.
I must say well done to TSB, who had everything to hand, and although there was a ridiculous wait, to Barclays, who did e-mail the full package to me. To all the rest – Boo! Get your acts together.
These massive financial institutions should be seen to be at the forefront in the drive to support their local communities, not kicking them in the teeth.
The final word will be with the editorial group as to which account to choose. i’ll let you know the results in the next post.
As a result of these findings, you will find a link to this posting on my watchdog site, “Mr Bloggy’s East-End Guard Dog”. Follow the link.